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Unlock the practical layer

Get the detailed transport, payment, dining, and booking walkthroughs that make China feel easier once you land.

Unlock the practical layer

Get the detailed transport, payment, dining, and booking walkthroughs that make China feel easier once you land.

Daily Life

Practical tips for everyday living in China.

Restroom Guide
Squat toilets, tissue protocol, and finding clean restrooms.
Western Style

Hotels, malls, airports

Squat Style

Public restrooms, older buildings
Face the hooded end, squat low

Squat toilets are common, especially outside major cities and in older buildings. Tips:

Always carry tissues/toilet paper — many public restrooms don't provide it
Used paper goes in the bin next to the toilet, NOT flushed (plumbing often can't handle it)
Western toilets are available in hotels, malls, airports, and international restaurants
• Look for "洗手间" (xishoujian) signs — means restroom
• Shopping malls usually have the cleanest public restrooms

Pro tip: Download the "China Toilet" mini-program in WeChat to find nearby public restrooms.

Carry Your Passport
Required at hotels, train stations, and major attractions.

Your passport is required at:

Hotel check-in — they scan it and register you with police
Train stations — ID check at security and ticket gates
Major attractions — Forbidden City, Great Wall, etc. require ID
Some restaurants and bars — occasional spot checks
Buying a local SIM card

Always carry the physical passport. Keep a photo on your phone as backup. If lost, contact your embassy immediately (numbers in the Emergency section).

Water Safety
Tap water is NOT safe to drink. Here's what to know.
Tap Water

NEVER drink

Bottled Water

Always safe

Boiled Water

Hotels provide kettles

Do NOT drink tap water in China — even in 5-star hotels. Always use bottled or boiled water, including for brushing teeth.

Bottled water costs ¥2-3 (~$0.30) at any convenience store
• Common brands: Nongfu Spring (农夫山泉, red cap), Wahaha, C'estbon
• Hotels provide free bottled water and electric kettles in every room
• Restaurants serve hot boiled water (开水 kai shui) for free — this is safe to drink
• Ice in drinks at reputable restaurants and chains is generally safe (made from purified water)

Nongfu Spring water bottle
Nongfu Spring (农夫山泉) — common bottled water brand

Internet & App Access in China
Which apps work, which don't, and how to stay connected.

Not Available in China

No: Google (Search, Maps, Gmail, YouTube)
No: Facebook, Instagram, Twitter/X
No: WhatsApp, Telegram, Signal
No: Wikipedia (sometimes)
No: Many news sites (NYT, BBC, etc.)

Works in China

Yes: WeChat (messaging + payments)
Yes: Alipay (payments)
Yes: Amap (高德地图) / Baidu Maps
Yes: Apple Maps & iMessage
Yes: REDnote (小红书, China's Instagram)
Yes: Douyin (Chinese TikTok)

eSIM with international routing: Some international apps and services are not accessible on local Chinese networks. The easiest solution is a travel eSIM with international routing — it keeps your data routed through overseas servers, so most of your everyday apps continue to work normally. Confirm China coverage with your chosen provider before purchase.

Pro tip: Download offline content (maps, translation packs, entertainment) before your trip in case of connectivity issues.

Recommended: For the best connectivity experience, choose a travel eSIM with international routing. This way your familiar apps — Google, WhatsApp, Instagram — stay accessible throughout your trip. Also download offline maps, translation packs, and hotel addresses before departure.

Compare Plans

One product, three support levels. Light is free; Pro adds the Guide; Premium adds real human Concierge support.

Light
Free
  • Planner — day-by-day trip planning
  • Planner for 20+ cities
  • Drag-and-drop edit
  • Save unlimited drafts
  • Sample inspiration trips
Pro
$9.99
  • Everything in Light
  • Guide — pre-arrival master checklist
  • Getting Around guide (DiDi, HSR, Metro)
  • Food & Dining deep guide
  • Money & Payment tips
  • Daily Life & Customs guide
Premium
$10/day
$49.99 for the first 5 days, then $10/day
  • Everything in Pro
  • Concierge — real human support via WhatsApp/WeChat
  • Restaurant reservation attempts
  • Urgent translation help for travel situations
  • Train ticket & attraction booking assistance
  • Some bookings may require advance payment

Contact us at info@trisaino.com if you have any questions regarding product features and pricing.

Feature Comparison
FeatureLightProPremium
Master checklistYesYesYes
Interactive toolsYesYesYes
Transport & food guidesNoYesYes
Cultural & daily life guidesNoYesYes
Real human supportNoNoYes
Restaurant bookingNoNoYes
Service-hour supportNoNoYes

Concierge

Human help for selected restaurant, translation, and booking requests via WhatsApp or WeChat.

Message us first — no purchase needed
Reach our bilingual team on WhatsApp or WeChat — this is the easiest way to contact us. After we help, you can unlock Guide + Concierge in the app to confirm your order.
Restaurant reservation attempts
Urgent translation help for travel situations
Train ticket & attraction booking assistance
Advance payment may be required for some bookings
Service hours 8am–8pm China time — tell us what you need and we try our best
We help with most eat / stay / move-around requests during service hours. Some bookings depend on availability and local rules, so we can't promise every request will go through — but we'll always tell you where things stand.
Scan to Connect
What We Help With
Restaurant Reservations

We call restaurants in Chinese and book your table.

Emergency Translation

Send us a photo of a menu or sign - we translate instantly.

Train Tickets

We buy tickets on Chinese platforms that don't accept foreign cards.

Local Recommendations

Tell us your vibe and we suggest spots locals actually go to.

Sample WhatsApp Conversation
You
Hi! Can you help me book a nice Sichuan restaurant near The Bund tonight? 2 people, 7pm.
trisAino Concierge
Of course! I recommend Chuan Jia Ben Bang - authentic Sichuan, locals' favorite. I'll call and book for 7pm. Any spice preference?
You
Medium spice please! Also, can you send me the address in Chinese for the taxi?
trisAino Concierge
Booked! Here's the address for your taxi driver:

川家本帮
上海市黄浦区中山东一路外滩附近
Zhongshan Dong Yi Lu, near The Bund, Huangpu District

Show this to your DiDi driver. Enjoy dinner!
Sample WeChat Conversation
You
Hey! I need tickets to the Great Wall at Mutianyu tomorrow for 2 adults. Can you help?
trisAino Concierge
Absolutely! Mutianyu is a great choice - less crowded than Badaling. Tickets are 40 RMB/person + 120 RMB round-trip cable car. Want me to book both?
You
Yes please! Also, what's the best way to get there from Dongzhimen?
trisAino Concierge
Tickets booked! For transport:

慕田峪长城
北京市怀柔区渲海镇慕田峪村
Mutianyu Village, Bohai Town, Huairou District

I recommend booking a DiDi for ~150 RMB one way (~1.5 hrs). Want me to arrange a round-trip driver instead? About 500 RMB for the day with waiting time.

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You're All Set for China!

Your pre-arrival checklist is 100% complete.

What's Next?

Your documents and apps are ready. Now explore the Daily Survival guides for on-the-ground tips.

Need Help on the Ground?

Our bilingual Concierge team can help with selected restaurant reservations, train or attraction booking requests, and travel translation situations — all via WeChat.

AI smart planning, local insights, translation and guide — all in one app. www.trisaino.com
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