Emergency & Safety
Essential numbers, hospitals, and phrases. Save these before you go.
| Service | Number | Notes |
|---|---|---|
| Police | 110 | Chinese-language dispatchers — request English-speaking officer if needed |
| Ambulance | 120 | Request English-speaking operator |
| Fire | 119 | Dispatch in Chinese |
| Citizen Services Hotline | 12345 | General government services & complaints; English availability may vary |
| Immigration Hotline | 12367 | Visa, border, entry-exit, and arrival-card questions |
| English | Chinese | Pinyin |
|---|---|---|
| Help! | 救命! | jiù mìng! |
| I need a doctor | 我需要看医生 | wǒ xū yào kàn yī shēng |
| Call the police | 请报警 | qǐng bào jǐng |
| I'm allergic to... | 我对...过敏 | wǒ duì ... guò mǐn |
| Where is the hospital? | 医院在哪里? | yī yuàn zài nǎ lǐ? |
| I'm lost | 我迷路了 | wǒ mí lù le |
| My passport is lost | 我的护照丢了 | wǒ de hù zhào diū le |
| Embassy | 大使馆 | dà shǐ guǎn |
Compare Plans
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- Build a day-by-day China itinerary
- Choose your cities, interests and travel dates
- Edit your itinerary as your plans change
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- Getting Around guide (DiDi, HSR, Metro)
- Food & Dining deep guide
- Money & Payment tips
- Daily Life & Customs guide
- Full Guide included free with an account
- Concierge — real human support via WhatsApp/WeChat
- Restaurant reservation attempts
- Travel translation help during service hours
- Train ticket & attraction booking assistance
- Some bookings may require advance payment
- Service days run consecutively from your chosen trip start date, not payment
You can contact our team before buying. Enquiries and basic KuaTia reservations have no service fee. Concierge covers broader restaurant and travel assistance during your service days; bookings and outcomes are not guaranteed.
| Feature | Planner | Guide | Concierge |
|---|---|---|---|
| Master checklist | No | Yes | Yes |
| Interactive tools | No | Yes | Yes |
| Transport & food guides | No | Yes | Yes |
| Cultural & daily life guides | No | Yes | Yes |
| Real human support | No | No | Yes |
| Restaurant booking | No | No | Yes |
| Service-hour support | No | No | Yes |
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