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Unlock the practical layer

Get the detailed transport, payment, dining, and booking walkthroughs that make China feel easier once you land.

Unlock the practical layer

Get the detailed transport, payment, dining, and booking walkthroughs that make China feel easier once you land.

Money & Payment

How payments work in China — it's almost entirely mobile.

How Mobile Payment Works
Scan to Pay vs Show to Pay — the two flows.
Alipay scan-to-pay
MethodHow it worksWhen to use
Scan to PayYOU scan the merchant's QR code posted at the counterStreet vendors, small shops, market stalls
Show to PayMerchant scans YOUR QR code on your phone screenSupermarkets, chain stores, large restaurants

Both work with Alipay and WeChat Pay. Keep both apps ready on your phone's home screen for quick access.

International Credit Cards in China
Useful in some places, but not reliable for everyday spending.

International credit cards may work at major hotels, some malls, and larger tourist-facing businesses. But for daily spending, especially smaller restaurants, local shops, taxis, cafés, convenience stores, and less tourist-heavy areas, mobile payments are usually much smoother.

Set up Alipay and/or WeChat Pay before you arrive, and keep a small amount of cash as backup.

Cash Situations
Mobile-first, but keep some cash for backup.
Chinese RMB banknotes

Most daily payments are mobile-first, but keep some cash (¥1,000-2,000) for:

• Small street vendors who only accept cash
• Rural areas and small towns
• Some traditional markets
• Emergency backup if your phone dies
• Tipping tour guides (if you choose to)

ATMs: Use major-bank ATMs and check fees before withdrawing. If asked, choose CNY / local currency and decline dynamic currency conversion.

Switching Payment Apps
Always have both Alipay and WeChat Pay as backup.

If Alipay fails (card declined, network issue), immediately switch to WeChat Pay — or vice versa. Most merchants accept both.

Always have both set up and verified before your trip. Having two payment methods is your safety net. If both mobile payments fail, show your physical card — larger stores and hotels accept Visa/Mastercard.

No Tipping
China has no tipping culture. The price you see is the price you pay.

China has no tipping culture. Tipping may be refused or cause confusion. This applies to:

• Restaurants — no tip expected
• Taxis / DiDi — no tip expected
• Hotels — no tip expected (bellhops may accept but it's not expected)
• Tour guides — small tip appreciated but not required

The price you see is the price you pay. No service charge, no gratuity line on receipts.

No Sales Tax
The price displayed is the final price. No hidden charges.

The price displayed is the final price. No hidden charges, no sales tax added at checkout. What you see on the menu or price tag is what you pay.

This applies everywhere: restaurants, shops, convenience stores, online orders.

Tax Refund for Foreign Tourists:
Foreign visitors can claim an 11% VAT refund at stores displaying the “Tax Refund" (退税) logo. Minimum spend: ¥200 for instant refund at participating stores, or ¥500 for traditional airport refund. Note: a ~2% service fee is typically deducted. Here's how:

1 Ask for a Tax Refund Form at the store (show passport) 2 Keep all receipts and the sealed goods 3 At the airport, visit the Tax Refund Counter before check-in 4 Get customs stamp → proceed to refund counter → receive refund (cash or card)

“Instant Refund" stores: Some high-end malls offer "Buy & Refund" (即买即退) — you get the refund on the spot at the store, no airport visit needed. Look for the sign at the cashier.

Bargaining Rules
Where and how to negotiate prices in China.
LocationBargain?Notes
Street markets, souvenir shopsYes — expectedStart at 30-50% of asking price, settle around 50-70%
Small independent shopsSometimesAsk "能便宜点吗?" (Can it be cheaper?)
Malls, chain stores, supermarketsNo — fixed pricesDon't bargain here, prices are set
RestaurantsNoMenu prices are final

Compare Plans

One product, three support levels. Light is free; Pro adds the Guide; Premium adds real human Concierge support.

Light
Free
  • Planner — day-by-day trip planning
  • Planner for 20+ cities
  • Drag-and-drop edit
  • Save unlimited drafts
  • Sample inspiration trips
Pro
$9.99
  • Everything in Light
  • Guide — pre-arrival master checklist
  • Getting Around guide (DiDi, HSR, Metro)
  • Food & Dining deep guide
  • Money & Payment tips
  • Daily Life & Customs guide
Premium
$10/day
$49.99 for the first 5 days, then $10/day
  • Everything in Pro
  • Concierge — real human support via WhatsApp/WeChat
  • Restaurant reservation attempts
  • Urgent translation help for travel situations
  • Train ticket & attraction booking assistance
  • Some bookings may require advance payment

Contact us at info@trisaino.com if you have any questions regarding product features and pricing.

Feature Comparison
FeatureLightProPremium
Master checklistYesYesYes
Interactive toolsYesYesYes
Transport & food guidesNoYesYes
Cultural & daily life guidesNoYesYes
Real human supportNoNoYes
Restaurant bookingNoNoYes
Service-hour supportNoNoYes

Concierge

Human help for selected restaurant, translation, and booking requests via WhatsApp or WeChat.

Message us first — no purchase needed
Reach our bilingual team on WhatsApp or WeChat — this is the easiest way to contact us. After we help, you can unlock Guide + Concierge in the app to confirm your order.
Restaurant reservation attempts
Urgent translation help for travel situations
Train ticket & attraction booking assistance
Advance payment may be required for some bookings
Service hours 8am–8pm China time — tell us what you need and we try our best
We help with most eat / stay / move-around requests during service hours. Some bookings depend on availability and local rules, so we can't promise every request will go through — but we'll always tell you where things stand.
Scan to Connect
What We Help With
Restaurant Reservations

We call restaurants in Chinese and book your table.

Emergency Translation

Send us a photo of a menu or sign - we translate instantly.

Train Tickets

We buy tickets on Chinese platforms that don't accept foreign cards.

Local Recommendations

Tell us your vibe and we suggest spots locals actually go to.

Sample WhatsApp Conversation
You
Hi! Can you help me book a nice Sichuan restaurant near The Bund tonight? 2 people, 7pm.
trisAino Concierge
Of course! I recommend Chuan Jia Ben Bang - authentic Sichuan, locals' favorite. I'll call and book for 7pm. Any spice preference?
You
Medium spice please! Also, can you send me the address in Chinese for the taxi?
trisAino Concierge
Booked! Here's the address for your taxi driver:

川家本帮
上海市黄浦区中山东一路外滩附近
Zhongshan Dong Yi Lu, near The Bund, Huangpu District

Show this to your DiDi driver. Enjoy dinner!
Sample WeChat Conversation
You
Hey! I need tickets to the Great Wall at Mutianyu tomorrow for 2 adults. Can you help?
trisAino Concierge
Absolutely! Mutianyu is a great choice - less crowded than Badaling. Tickets are 40 RMB/person + 120 RMB round-trip cable car. Want me to book both?
You
Yes please! Also, what's the best way to get there from Dongzhimen?
trisAino Concierge
Tickets booked! For transport:

慕田峪长城
北京市怀柔区渲海镇慕田峪村
Mutianyu Village, Bohai Town, Huairou District

I recommend booking a DiDi for ~150 RMB one way (~1.5 hrs). Want me to arrange a round-trip driver instead? About 500 RMB for the day with waiting time.

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You're All Set for China!

Your pre-arrival checklist is 100% complete.

What's Next?

Your documents and apps are ready. Now explore the Daily Survival guides for on-the-ground tips.

Need Help on the Ground?

Our bilingual Concierge team can help with selected restaurant reservations, train or attraction booking requests, and travel translation situations — all via WeChat.

AI smart planning, local insights, translation and guide — all in one app. www.trisaino.com
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